FAQ

BGA Membership Frequently Asked Questions

WHERE DO I FIND THE TRAINING?

Online BGA Video Library:

Log into your Kajabi library with the email and password you created when you registered.

To log in online through a browser, use this link: 

https://beautygrowthacademy.mykajabi.com/login

If you need to reset your password there is a button to do so on the login page. 

Need additional help with accessing the online library?

Email [email protected]

Private BGA Facebook Group: https://www.facebook.com/groups/527511288732299

All of our live trainings will be held in the BGA Facebook group. Motivation Mondays will be uploaded into Kajabi after the session ends. 

Check the Announcement section at the top of the group for dates/times. 

HOW DO I CONTACT YOU?

Please email: [email protected]

Emails are answered within 3 business days but usually much sooner!                         

HOW WILL I FIND OUT LIVE TRAINING INFO AND EVENT INFO?

HOW DO YOU SUBMIT QUESTIONS FOR THE Q&A LIVES?

Go into the FB Group and find the post pinned at the top of the page, this will be referenced as 'Motivation Monday' - you can ask your questions there. 

Cancellation Policy

To cancel your membership, you can email [email protected]. Please allow 3 business days for us to cancel your membership.

CANCELLATIONS:  Cancellations are effective immediately for the BGA Private Facebook Group.

Access to the Training Library will expire at the end of your payment period.

If you need assistance with canceling your account, please email [email protected]. We respond to all emails within 3 business days. 

Refund Policy

Due to the nature of our digital products, we do not offer refunds for digital purchases or training memberships.

If you have any issues receiving your digital products, please email [email protected]